There was a time when we considered “employee satisfaction” a win in the workplace. Nowadays, especially while overseeing a remote workforce, having satisfied employees isn’t enough. You need engaged employees to innovate, further company goals, and deliver on your brand promises.
Satisfied employees are content. They do what they’re supposed to do when asked to do it. They’re productive and feel adequately compensated for the work they do. Engaged employees are raving fans–they gush to everyone about how much they love their job. They consistently go above and beyond and proactively identify and address issues and opportunities. And most importantly, they help recruit new employees and customers.
Do you know how to pivot from satisfied to engaged employees? Hint: it’s not just about your benefits package…
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